A digital agency's main characteristic is developing communication and marketing strategies for online platforms. Additionally, agencies can have other branches, operating in different market segments, such asdigital performance agencies, adigital relationship agencies on social media and digital branding agencies.

But what is digital branding?
Many people question why one brand is more recognized or remembered by the public than another, even though they're part of the same segment. Generally, the key to a brand's consolidation and standing out from the crowd is branding.
The concept of branding refers to the study of a brand, more specifically the management of a brand, with the aim of enhancing the brand, providing a positive image built through the recognition, interest and loyalty of its audience.
Digital branding focuses on the digital sphere (mainly social media, websites and e-commerce) and seeks to use all technological resources, linked to a set of marketing actions, to promote a business's products and services.

To begin managing a brand, digital branding agencies, as a digital agency When considering a specific brand, they usually begin by studying an organization's culture, mission, and values—as these factors are the guiding principles of a brand. Once these institutional pillars are recognized, it's possible to begin considering strategies that align the brand's communication profile with the service or product offered, ensuring they adhere to the same concept as the parameters established in its identity.